AIBD has successfully completed its annual surveillance audit and the auditor concluded that AIBD’s management system is in line with the requirements of the standard and demonstrated the ability to achieve agreed requirements for services within the scope of the Institute’s policy and objectives during the period under review from 2013 to 2014.

AIBD has successfully completed its annual surveillance audit and the auditor concluded that AIBD’s management system is in line with the requirements of the standard and demonstrated the ability to achieve agreed requirements for services within the scope of the Institute’s policy and objectives during the period under review from 2013 to 2014.

The audit was conducted on 28 August 2014 and Mr. Yang Binyuan, Director AIBD welcomed the Auditor, Mr Eddie Fuad of SGS Sdn. Bhd. Systems & Services and explained how ISO certification is important for the AIBD to maintain its credibility.

The objectives of the audit were to confirm that the management system of AIBD conforms to the requirements of the audit standard, to confirm that AIBD has effectively implemented the planned management system during the period under review, and to confirm that the management system of AIBD is capable of achieving the Institute’s policy objectives. The surveillance audit focused on the core activities of the Institute in training, consultancy, publication, content production, conference and workshop organisation.

The certification body in Malaysia was SGS Sdn. Bhd. Systems & Services Certification, affiliated with International Standards Accreditation Services (ISAS). Mr Fuad conducted a process-based audit focusing on significant aspects of risks and objectives as required by the standard. The quality management team at the Institute was led by Mr Rabi KC, Programme Manager / Quality Manager, AIBD.

The audit methods used were interviews, observation of activities and review of documentation and records maintained. The auditor audited individually the staff in charge of the procedures from the Programme, IT, Administration departments and Director, who were responsible for maintaining various processes of the procedures. These procedures were related to aspects such as risk management, stakeholders' satisfaction, staff satisfaction, analysis of data and objectives from consolidated report, objectives, internal audit, continuous improvement action, program planning & production, etc. from the perspective of AIBD’s management and quality management systems.

The auditor concluded that the AIBD has established and maintained its management system in line with the requirements of the standard and demonstrated the ability of the system to achieve agreed requirements for services within the scope of the Institute’s policy and objectives during the period under review from 2013 to 2014.

AIBD was awarded the ISO 9001 certificate in July 2009. In August 2012, the certification was renewed as conforming to ISO 9001: 2008 and ISAS BCP 9001: 2010. This certificate is valid until October 2015.