The surveillance audit was successfully completed on 23 August 2013 at AIBD. The conclusion was that AIBD’s management system was in line with the requirements of the standard. The Institute has demonstrated the ability to maintain the system to systematically achieve the requirements for its services to AIBD’s members and partners within the scope of its policy and objectives during the period under review in 2012 and 2013.

The surveillance audit was successfully completed on 23 August 2013 at AIBD. The conclusion was that AIBD’s management system was in line with the requirements of the standard. The Institute has demonstrated the ability to maintain the system to systematically achieve the requirements for its services to AIBD’s members and partners within the scope of its policy and objectives during the period under review in 2012 and 2013.

The objectives of the audit were:

• To confirm that the management system of AIBD conforms with the requirements of the audit standard,

• To confirm that AIBD has effectively implemented the planned management system during the period under review,

• To confirm that the management system of AIBD is capable of achieving the Institute’s policy objectives.

In order to assess the AIBD’s management system the surveillance audit focussed on the core activities of the Institute in training, consultancy, publication, content production, conference and workshop organisation.

The certification body in Malaysia was SGS Sdn. Bhd. Systems & Services Certification affiliated to International Standards Accreditation Services (ISAS). The lead external auditor Mr Eddie Fuad who conducted a process-based audit focusing on significant aspects of risks, objectives as required by the standard. The quality management team at the Institute was led by Mrs Manil Cooray, Deputy Director / Quality Manager, AIBD.

The audit methods used were interviews, observation of activities and review of documentation and records maintained.

The procedure authors from the programme, IT and administration departments responsible for maintaining various processes of the procedures were audited individually during the course of the day. These procedures were related to risk management, corporate social responsibility, stakeholders' satisfaction, analysis of data and objectives from consolidated report, monitoring of process products, objectives, internal audit, continuous improvement action, program planning & production including project management ranging from new content for program development, AIBD Awards , resource persons’ data collection, maintenance and facilities of IT and maintaining safety and security of the Institute from the perspective of AIBD’s Management and Quality Management systems.

Initially the Institute was awarded the ISO 9001 certificate in July 2009. In August 2012, the certification was renewed in conforming to ISO 9001: 2008 and ISAS BCP 9001: 2010. This certificate is valid for three years until October 2015 and remains valid subject to satisfactory yearly surveillance audits.